Frequently Asked Questions
Everything you need to know about finding your perfect gown.
How do I choose the correct size for my gown?
Since formal wear often runs smaller than casual clothing, we recommend using our detailed size chart located on each product page. Always measure your bust, waist, and hips to ensure the most accurate fit.
What is your return policy for formal dresses?
We offer a 14-day return window for unworn gowns with all original tags attached. Please note that items marked as 'Final Sale' or customized pieces are not eligible for return or exchange.
How long does shipping take for special occasion wear?
Standard shipping typically takes 5-7 business days. If you need your gown for a specific event date, we offer expedited shipping options at checkout to ensure it arrives in time.
Are the colors on the website accurate to the physical dress?
We strive to display our gown colors as accurately as possible. however, due to different monitor settings and lighting, slight variations in shade may occur.
Do you offer alterations or custom tailoring?
Currently, we do not provide in-house alterations. We recommend contacting a local professional tailor to achieve the perfect custom fit for your specific body type.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through our partner providers to make your dream dress more accessible.