Returns & Exchanges
We want you to feel confident and elegant in your formal attire; if your gown isn't the perfect fit, you may return it within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have the original security tags attached to qualify for a refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.
Prepare the Package
Carefully fold your gown in its original garment bag and place it inside a secure shipping box to prevent any fabric snagging or damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.
Quality Inspection & Refund
Once our boutique team receives and inspects your gown for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing